Services to support older adults, seniors and adults living with disabilities in Eastern Ontario

Supporting individuals to remain safe, independent and healthy at home.

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I would like to search for services myself.

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I am a service/health care provider.

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Search for services using our service finder. Should you need help, reach a navigator who will connect you to the services you need from our network.

What are Community Support Services (CSS)?

Services to support older adults, seniors and adults living with disabilities to remain safe, independent and healthy at home. CSS is also designated for supporting caregivers and palliative care patients.

What is AccessCSS?

AccessCSS is a trusted network of Community Support Services providers across Ontario Health East. AccessCSS makes it easier to find community support services, offering a search tool to help you find relevant services in your area.

How it works

Choose the service that is right for you.

Search for community support services available near you.

Request a Service

Select a service to learn more about the program, request services, or contact the provider.

Receive Confirmation

If you request a service online you will receive an email with details about the appointment or service you have requested.

Your Appointment

The provider will contact you and work with you to get the support you need.

Services are available throughout Eastern Ontario. E-Referral is available in Champlain and growing across the South East and Central East regions of Ontario

What types of services and programs are available?

What types of conditions do we have services for?

We believe that access to community home support services should be quick and easy. 

  • Who can access Community Support Services through AccessCSS?

    Anyone living in the following regions: 

    • South East Ontario 
    • Champlain 
    • Central East Ontario (coming soon)

  • Can I apply for a family member or loved one?

    Yes! You can request service for someone else, but they must be aware of the request and agree to let you send it.

  • Do I need a physician or healthcare provider to refer me?

    No, you can refer yourself for AccessCSS services or ask your doctor for help.

  • What happens when I apply to the AccessCSS Navigation Service? What can I expect?

    You will be asked to complete a few questions  so we can get a general sense of what you're looking for. The form takes about 10 minutes to complete. 


    After submitting your request, one of our staff members will contact you by phone or email. Specify your preferred method of communication. 


    If you need a service our partners can’t provide, we will do our best to link you to another local service.

Stories of Community Support

An elderly woman is sitting in a living room with a lamp.

Joan's Story

September 26, 2024
Joan has lived in her home for 61 years. Learn how community supports are empowering Joan and her family to help her remain at home and be healthy.
A woman in a blue sweater is sitting in a wheelchair in a living room.

Madelyn's Story

September 26, 2024
She is a wife, mother and professional. Attendant services are an important part of her life and support her to be independent, healthy and an active community member. Learn more about Madelyn’s story of community support.
A man in a wheelchair is petting a dog in a living room.

Rob's Story

September 26, 2024
Thanks to community support, Rob lives a full and independent life with his family in the community. Learn more about Rob and his story of community support.
A man wearing a black hat and a black jacket is sitting in front of a periodic table.

Laurent's Story

September 26, 2024
Laurent was 18 when he had an accident that changed his life. His options for care were very limited until he was able to access community care and supportive housing. This is Laurent's story of support and the personal peace these services have been able to provide.
A man in a wheelchair is sitting in a living room next to a dog.

Tim's Story - Part 2

September 26, 2024
Tim’s happy to live at home with family thanks to Support and Care services he receives at home.
A man in a wheelchair is sitting in front of a fireplace.

Tim's Story - Part 1

September 26, 2024
After Tim's accident, he found support he needed to stay in his home and remain independent. He's grateful the services are available in his neighbourhood.
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Access over 370 services covering a wide range of support categories.

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