Services to support older adults, seniors and adults living with disabilities in Eastern Ontario

Supporting individuals to remain safe, independent and healthy home.

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I would like to search for services myself.

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I am a service/health care provider.

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Search for services using our service finder. Should you need help, reach a navigator who will connect you to the services you need from our network.

How it works

Choose the service that is right for you.

Search for community support services available near you.

Request a Service

Select a service to learn more about the program, request services, or contact the provider.

Receive Confirmation

If you request a service online you will receive an email with details about the appointment or service you have requested.

Your Appointment

The provider will contact you and work with you to get the support you need.

Services are available throughout Eastern Ontario. E-Referral is available in Champlain and growing across the South East and Central East regions of Ontario

What types of services and programs are available?

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Adult Day Programs

& Respite

Programs and services offering temporary relief for caregivers to help reduce stress.

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Care Coordination

& Navigation

Finding the right services for complex care needs can be challenging. Care coordinators and navigators assess your needs to connect you with the right care and services.

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Caregiver

Support

Caring for a family member, friend, neighbour or loved one? Find support, information or education, support groups, or get help finding other services. 

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Food & Meal

Programs

Programs provide access to food and affordable, nutritious meals with the benefit of a quick check-in or social interaction.

Foot Care

Trained foot care providers complete an assessment and monitor the condition of your feet. They provide nail cleaning, trimming, filing and extra services based on the assessment. 

Health Promotion

& Education

Health education focuses on informing individuals about health topics to empower them to make informed decisions.

Home Help & Maintenance

Services to assist with household chores, cleaning, laundry, meal prep, and outdoor maintenance tasks.

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Palliative Care

Specialized services to improve the quality of life for individuals with life limiting conditions and their caregivers.

Recreation, Fitness & Social Activities

Recreational, fitness, and social activities reduce isolation, boost wellbeing, and lower age-related health risks.

Safety & Security Programs

Regular social visits or calls to prevent isolation and ensure you or your loved ones are safe at home. 

Support & Care

at Home

Support with personal care, day to day activities, or equipment to help people maintain their independence in their home. 

Transportation

Services

Access medical appointments, essential services, or shopping through our transportation programs.

What types of conditions do we have services for?

Services for specific conditions are available through our network

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Acquired Brain

Injury

Rehabilitation and support services for individuals living with the effects of brain injury, their families and caregivers.

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Alzheimer &

Dementia

Programs and supports for individuals living with Alzheimer's disease and dementia, their families and caregivers.

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Aphasia &

Language Disorders

Services to help improve communication skills for individuals living with aphasia and other language disorders.

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Diabetes

Programs, support, and education to help individuals living with diabetes manage their condition.

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Palliative Care

& Hospice

Services to improve the quality of life for those living with a life limiting illness, their families and caregivers.

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Parkinson's

Disease

Support services and rehabilitation programs for people with Parkinson's disease, their families and caregivers.

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Stroke

Services

Support services and rehabilitation programs for individuals who have experienced a stroke, their families and caregivers

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Vision &

Hearing Loss

Rehabilitation and support services for individuals living with vision and hearing loss.

We believe that access to community home support services should be quick and easy. 

  • Who can access Community Support Services through AccessCSS?

    Anyone living in the following regions: 

    • South East Ontario 
    • Champlain 
    • Central East Ontario (coming soon)

  • Can I apply for a family member or loved one?

    Yes! You can request service for someone else, but they must be aware of the request and agree to let you send it.

  • Do I need a physician or healthcare provider to refer me?

    No, you can refer yourself for AccessCSS services or ask your doctor for help.

  • What happens when I apply to the AccessCSS Navigation Service? What can I expect?

    You will be asked to complete a few questions  so we can get a general sense of what you're looking for. The form takes about 10 minutes to complete. 


    After submitting your request, one of our staff members will contact you by phone or email. Specify your preferred method of communication. 


    If you need a service our partners can’t provide, we will do our best to link you to another local service.

Stories of Community Support

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Joan's Story

September 26, 2024
This is Joan. Joan has lived in her home for 61 years. Learn how community supports are empowering Joan and her family to help her remain at home and be healthy.
A woman in a blue sweater is sitting in a wheelchair in a living room.

Madelyn's Story

September 26, 2024
This is Madelyn. She is a wife, mother and professional. Attendant services are an important part of her life and support her to be independent, healthy and an active community member. Learn more about Madelyn’s story of community support.
A man in a wheelchair is petting a dog in a living room.

Rob's Story

September 26, 2024
This is Rob. Thanks to community support, Rob lives a full and independent life with his family in the community. Learn more about Rob and his story of community support.
A man wearing a black hat and a black jacket is sitting in front of a periodic table.

Laurent's Story

September 26, 2024
Meet Laurent. Laurent was 18 when he had an accident that changed his life. His options for care were very limited until he was able to access community care and supportive housing. This is Laurent's story of support and the personal peace these services have been able to provide.
A man in a wheelchair is sitting in a living room next to a dog.

Tim's Story - Part 2

September 26, 2024
This is Tim. Tim’s happy to live at home with family thanks to Support and Care services he receives at home.
A man in a wheelchair is sitting in front of a fireplace.

Tim's Story - Part 1

September 26, 2024
This is Tim. After Tim's accident, he found support he needed to stay in his home and remain independent. He's grateful the services are available in his neighbourhood.
Show More

Access over 370 services covering a wide range of support categories.

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